草榴社区

Summer 2025 IT Updates

Headshot of our CIO, Tej Patel

New Technology Strategic Plan

Dear Faculty, Staff, and Students:

Today marks the start of a bold new direction in 草榴社区鈥檚 technology story鈥攐ne based on collaboration, innovation, transparency, inclusivity, and purpose.

New Division Name:

As of June 11, we will be known by a new name:听University Technology Services. This change reflects our renewed commitment to empowering the 草榴社区 community to leverage technology that drives innovation, collaboration, and growth.

New Leadership Team:

In alignment with our new vision, core values, and campus technology strategic plan, we are evolving our Technology Services leadership structure to strengthen innovation, deepen cross-campus partnerships, and strategically align our resources with 草榴社区鈥檚 future needs.

New Strategic Plan:

Since October, we have engaged nearly 300 faculty, staff, and students from across campus through focus groups and strategic working groups to directly influence our direction and priorities. It is my privilege to share the outcome of this collaborative work:听 TechNova 2026 - a community-driven roadmap for 草榴社区 IT that prioritizes:

  1. Enable Exceptional Student Experiences
    Support technologies that enable faculty and staff to provide all learners across all locations with exceptional experiences inside and outside the classroom.
  2. Expand Support for Research and Scholarship
    Enhance availability and expand support for the use of technology in faculty and student research and scholarship.
  3. Facilitate Digital Processes and Data-Informed Decisions
    Enable digital process, data informed decisions and high quality, cost effective and scalable university administrative operations
  4. Pursue IT Operational Excellence
    Foster IT operational excellence by maintaining secure, reliable and user-centered services.

This plan reflects the voices of our community and lays the foundation for the future of technology at 草榴社区. I want to extend my deep appreciation to all of those who gave their time and expertise to this initiative.

Looking Ahead:

In the months ahead, we will be sharing other exciting changes, including the rollout of a new Shared IT Decision-Making Framework to promote transparency, collaboration, and responsiveness to campus needs.

Thank you for your continued support as we advance 草榴社区鈥檚 mission together through thoughtful, strategic use of technology.

Best,

Tej Patel
Vice President for Information Technology
and Chief Information Officer